Frequently Asked Questions
How does WhozIt work?
Place your fingers on the screen, watch the countdown run, and WhozIt makes the pick for you! The app uses bright themes, haptics, and sound effects to make decision-making fun and exciting. Perfect for group decisions, games, and everyday choices with friends.
What is WhozIt Pro?
WhozIt Pro is a one-time purchase of $3.99 that unlocks exclusive features including custom themes, advanced animations, and ad-free gameplay for life.
How do I know if I have WhozIt Pro?
Open WhozIt and look for the Pro badge or indicator. You'll also notice ads have been removed if you purchased the Pro upgrade. The paywall will update and the banner under Settings will say "Pro Unlocked."
How to use WhozIt
Getting started
Open WhozIt, add participants or options, place your fingers on the screen, and tap to start the countdown. Let it run and see who WhozIt picks!
Customizing themes
Tap the theme button (if available) to choose from bright, vibrant colors. With WhozIt Pro, unlock additional custom themes.
Adjusting haptics and sound
Go to Settings within WhozIt to control haptic feedback and sound effects. Make sure your device permissions allow vibrations and audio.
WhozIt Pro purchase
How do I buy WhozIt Pro?
Open WhozIt, tap the Pro or Shop button, and follow the in-app purchase prompts. You pay a one-time fee of $3.99 to unlock Pro features permanently.
Can I keep WhozIt Pro forever?
Yes. Once you purchase WhozIt Pro, you keep all Pro features for life without any recurring charges.
Am I charged immediately?
Yes. You're charged once when you complete the purchase, and there are no automatic renewals.
Ads and advertising
Why does WhozIt show ads?
Ads keep WhozIt free and support continued development. With WhozIt Pro, enjoy an ad-free experience.
How do I opt out of personalized ads?
Go to your device settings and adjust your advertising preferences. You can limit ad personalization or reset your advertising ID.
Troubleshooting
I'm not hearing sounds or feeling vibrations
- Check that your device's sound is on and volume is up
- Verify WhozIt has permission for sound and vibration in Settings
- Make sure your device isn't in silent mode
- Restart the app
The app is crashing or freezing
- Close and reopen the app
- Restart your device
- Update WhozIt to the latest version
- Clear the app cache (Settings > Apps > WhozIt > Storage > Clear Cache)
- Uninstall and reinstall if issues persist
Pro features not working
Try signing out and back into your app store account. Refresh the app or restart your device. Contact support if the issue continues.
WhozIt Pro isn't activating
Verify your purchase is recorded in your app store account. Restart the app and your device. Check your app store receipt for any issues.
Report a bug
Found a bug? Please include:
- What went wrong and what you were doing
- Steps to reproduce the issue
- Your device type and OS version
- WhozIt app version (found in Settings)
- Screenshots or videos if helpful
Contact support
Email: [email protected]
Response time: We typically respond within 24-48 hours.
For purchase or billing issues, include your app store account email or order ID.
Feature requests
Have an idea to improve WhozIt? Send feature requests to [email protected] with the subject "Feature Request."